Privacy Policy

1. Data Controller

Big Heart SEO Ltd, 10 Bristol Dr, Lincoln LN6 7UE, UK. Company No: XXXXXXXX. ICO Reg: ZA-XXXXXXX. Email: hello@bigheartseo.com. Phone: +44 1522 526 524.

2. Legal Framework

UK GDPR; Data Protection Act 2018; PECR. Supervisory authority: ICO, ico.org.uk.

3. Data Collected

Contact: name, email, phone, website URL. Analytics: Google Analytics/Search Console access under NDA. Payments: Stripe (PCI DSS). Website: Plausible, no cookies.

4. Your Rights

Access, rectification, erasure, restriction, portability, objection. hello@bigheartseo.com. 30 days. ICO: ico.org.uk.

5. Retention

Client data: engagement + 6 years. SEO reports: 2 years. Invoices: 6 years (HMRC).

6. Security

HTTPS. Encrypted. 2FA. NDA. 72h breach notification.

Last updated: March 2026.